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Larry was a treasure!
Terrific experience working with Sue's entire team. They were exceptional and made what could have been a difficult process smooth and painless. I wasn’t even sure I was ready to sell or how to start the process. A cold call from someone on Sue's team in August is what set this entire process in motion and ultimately led to a great outcome for me! Larry was a treasure and at every point along the way he was diligent, thoughtful and attentive. He answered all of my questions (which were many) and made me feel I was in a safe pair of hands, even when it looked dicey. Likewise, the transaction team of Chris and Kelsey made sure everything ran smoothly and walked me through all the necessary paperwork and up-front details. Kelsey was also terrific at managing the logistics of closings and highly attentive to all the details that probably would have slipped my mind. She met with the handyman, coordinated letting his team in, etc. She truly went above and beyond to make this sale happen. Erika and Aislinn got me ready for staging and photos and brought the house to life. Multiple people commented on how beautifully the house photographed and I credit Sue's team for all of that. And finally (hope I am not leaving anyone out) - Jessica! She facilitated all of the inspections with the town, including the CO. She met with the inspectors and town agents when I couldn’t and I literally had my house in her hands. Bottom line, from someone who works in a business where customer service and the client experience is everything, Sue's team is exceptional and made the process of selling my home look easy, though I know there was a tremendous amount of work on their parts behind the scenes. I don’t have any other properties to sell but I would recommend her team without a doubt to anyone looking to sell a home in the area.
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