Client Reviews

Amy is very conscientious and her knowledge of the market place is outstanding. She provides a high level of customer service. Amy was on vacation at one point and still remained in contact from Europe.

Susie has an extremely calming warm demeanor, which is invaluable when navigating a process as stressful as buying and or selling a home and moving. Invariably there are things that happen that make the process even more stressful than you expect, and having someone like Susie to work with makes all the difference.

Amy Gotsch is an amazing agent and a genuine pleasure to work with. We did not know the area well, but Amy gave us full tours of several neighborhoods and very practical advice tailored to our needs.  When buying our house, it was clear that she was our advocate and had our best interests at heart. Even now, after we've bought our house, Amy continues to be a great listener, full of excellent advice and local contacts, and is super responsive, day or night.  In short, Amy took a lot of stress out of the home buying process and we would certainly highly recommend her.

I had expressed interest in a few Maplewood NJ houses online before being contacted by Lee Smith, Buyer Specialist of The Sue Adler Team - in one quick phone call he was able to gain a quick appreciation for my situation and was immediately able to start sending through relevant properties. As a first time buyer and not being from the US, Lee explained the entire process in detail and drove me around the Maplewood neighborhoods providing a quick and enjoyable history lesson. I found his honesty about the properties, prices and market conditions refreshing and took his advise on everything from making an offer that was realistic (not too low, but not too high either!), attorney, surveyors and mortgage firm. I was lucky enough to have an offer accepted on a house I saw on the first day and Lee and his team guided me through the whole process which otherwise would have been daunting and may not have resulted in me finding what I hope will be my home for years. I would highly recommend Lee and the Sue Adler Team and have already done so with some colleagues and friends already!

The Sue Adler team helped us both to sell our existing home and to purchase a new one. Peter Jacoby, the team member who helped us find and purchase a home, possessed a great knowledge of the local (Short Hills and Summit, in our case) housing market and always made sure we viewed potential listings as soon as they came on the market. Once we found the house we wanted, he navigated us through a competitive, multiple-bid offer process and advised us skillfully regarding the offer and subsequent negotiations. He has a wonderfully affable manner and we really enjoyed working with him. Also, if we needed any special expertise or intervention to negotiate a sticky point, we knew we could always also call upon Sue to be a strong advocate and get the situation resolved. Sue Adler was the agent who handled the sale of our home. She gave us helpful advice on staging. Peter also does the listing photography for the team. Anyone, who has viewed the team's listing photos online, can attest to what a gifted photographer he is and how his photos truly show each home at its best. Sue has an amazing grasp of the local market and her sharp strategic thinking regarding pricing and the timing of the listing led to us receiving multiple offers during our first weekend on the market.  Once we entered the inspection/closing phase of the sell, Dawn, a member of the team who specializes in the inspection/closing process, became an invaluable resource for us. She has great expertise regarding inspection related issues and was able to help us find trustworthy service providers to address various repairs. Right up until the closing, Dawn was always available to answer any questions we had as well as communicate any questions or concerns to our buyers' realtor. The team approach proved amazingly effective for us. Whatever part of the buying or selling process, a team member, who possessed expertise in that area, reached out to us and made sure that everything went smoothly (and intervened competently when it didn't). I would enthusiastically recommend the Sue Adler team to anyone who is looking to buy or sell in Essex/Union/Morris Counties. This team has an exceptional level of excellence in all facets of the buying/selling transactions and, just as importantly, they are all warm, responsive people.

Four years ago,  I started throwing an annual client party for two reasons. The first is obvious - to show my clients appreciation for being so amazing to me.  After the first party I realized how many friendships were formed from my party because so many of our team's buyers are new to Short Hills, Maplewood, Livingston, Summit, Chatham, etc..  So in many ways, I feel like its become more of a Newcomers Club party, where we have new relocation buyers coming each year, as well as our yearly regulars, who have made friends with each other. Its always alot of fun. Needless to say, when I saw the client inverviews in the video, it made me smile. I'm really proud of my team.  Other agents always are trying to figure out our success but the truth of the matter is -  at the end of the day, aside from the skill it takes to do what we do, if you work from your heart and are truly an advocate for your client, and care, that's what matters most and what the clients remember in the end.

Christine Harmon is interviewed by "Star Power" about her home buying and selling experiences with Sue Adler.  Christine describes how connected Sue is in her communities and embraces all the latest technology in a way that other agents do not.  "She is very connected...everyone knows Sue... She keeps a  pulse on her clients like I have not experienced before, it's not just about the transaction with Sue!"

My husband and I were living in Manhattan with our two young sons when we realized that our growing family needed to? take the plunge? into the suburbs. At the time, I knew the Short Hills/Summit area by reputation through associates at work, but I wasn't familiar enough with the neighborhoods and streets to make an informed decision on a specific house. I also knew that we were looking at some of the nicer homes in the area and that our specific needs might be challenging for any realtor to fill. My own lack of familiarity with the area gave me some cause from concern, because I didn't want to be steered in the wrong direction by an over-zealous realtor who was anxious to make a sale. Luckily, I found Sue Adler to help me with what has turned out to be the biggest and most important move of my life. It became apparent to me early in our relationship that Sue believes that open and honest communication between a realtor and client will result in the best outcome for all parties involved. Sue was always straight and forthcoming with me. She treated my wishes with respect, she worked very, very hard, and she was consistently upbeat and a pleasure to talk to through the entire process. Also, I was very impressed with Sue’s ability to close a deal. Once I knew which house I wanted to buy, Sue worked quickly and impeccably to get the deal done. In a competitive marketplace, her years of experience and sharp instincts played an important role in our ability to buy the home that we are now living in and enjoying immensely. With Sue Adler’s help, we truly feel that we have made the best possible decision for our family.

Sue and her team are great. I worked with Laurie Silver-Corsello, who was everything you'd want in a realtor: she knew the market, made herself available around my schedule, handled many details around the closing, recommended reliable contractors after the sale and otherwise made this a pleasant experience. Sue and her team have a great feel for the Millburn-Short Hills area and are very well regarded locally, which also makes working with them a bonus.

Thanks to Sue and Peter I was able to buy my home even with 13 other offers. Her expertise as a listing and buyer agent helped me win the house! She is a very honest agent and her with her amazing reputation in the area made me feel very confident she was the realtor to work with! Thank you again for everything!!!

My wife and I worked with Sue Adler to find a home in the New Jersey suburbs after living in Manhattan for many years. Sue and her team made the process much easier than it could have been! She was a wealth of information when it came to helping us narrow down the towns that we wanted to focus on. Once we started focusing on certain towns, she went out of her way to understand exactly what we were looking for. That allowed her to really help us focus on homes that she thought that we would like, and in neighborhoods that would work with with two small children. That greatly streamlined the process, as she did a great job of filtering out homes that would just be a waste of our time. Sue also had great insights to share about the relative quality and pricing on the homes that we saw. We really valued her input and opinions. When it came time to put in an offer and then eventually close on a contract, the Sue Adler team really shined. Team is the key word, as there were a number of people involved in helping us out in a completely seamless manner, and they were all great. Sue's transaction coordinator, Dawn, was a life-saver throughout the closing process. Just so incredibly helpful and responsive. As I look back on the home buying process, it seems seems surprisingly easy in hindsight, and I have no doubt that Sue and her team are largely responsible for that.

Dear Sue, Thank you for making our dreams come true!! Our new house in Livingston is amazing and awesome just like you! We are so grateful to have met you and have you in our lives. Here I was 9 months pregnant, alone in Maryland with my 2 toddlers while Andrew was in NY all week, and you managed to keep me calm and actually make the experience enjoyable.You are a true professional with a huge heart- a rare combination. Mazel tov on Abby's Bat Mitzvah. Here's a little something (masssage maybe?) to help you recover from a chaotic last month. With big hugs and love,

It has been a true pleasure working with Sue! We took our time looking for our dream house in Short Hills and Sue was incredibly patient with us. She was always available to see or discuss houses and always showed up with a smile. Sue understands that every home buyer is different and she spent considerable time with us to fully understand our needs and desires in home selection. She is a great listener and always puts her clients interests first and gives appropriate recommendations. She treats all of her clients with respect and gives them the attention they need (especially for those not familiar with particular neighborhoods). Further, her knowledge of the real estate market is exceptional. She supports her recommendations with facts, figures and information. She is a lovely person, but most importantly, she knows how to move the process along from start to finish. We fully endorse Sue as the top agent in the area and would recommend her to all inquirers.

"I first contacted Sue because she was the realtor of a home that I was interested in. She was always very prompt in getting back to me and was ALWAYS available and responsive to my inquiries. We found Sue to be very professional and she has a fabulous team.  She knows her business and her pride in it shows. She constantly is striving to improve her services to meet the client's needs, and she is well connected with a great list of resources. Sue, Thank you. We are on our way to remodeling the house. Your recommendation of Ben Horton as an architect was great. He is wonderful. Thank you also to Candace and Diana, who held our hands every step of the way. Working with you and your team has made our move back to the states a very pleasurable experience."

From our first meeting with Sue Adler, she made us feel as if we were her most important client. She was extraordinarily dedicated, helpful, and tireless. We are very grateful for all of her hard work, especially during our closing/inspection process. We truly enjoyed our experience and were sorry when the process was over - only because we enjoyed seeing her every week! We would not hesitate to recommend Sue to anyone.

Last summer I decided to satisfy my curiosity and check out the open house taking place right down the street from my house in Maplewood. My husband and I had been toying with the idea of moving but had not yet made up our minds. There was so much to consider, not the least of which was the slow real estate market. Who would have guessed my actions would set the stage for my own open house a month or so later! I met Sales Agent Tracy Freeman at the open house and after the house tour I confessed that I was really "just being nosey" and not really looking to purchase. She laughed and said that was OK, no charge for looking -- and that was the beginning of our strong professional relationship. I was pleased to learn she was part of Sue Adler's team at Keller Williams; my husband and I knew about Sue and her great reputation. Sue and Tracy visited my home and Sue explained the process, discussed pricing, and made some recommendations. Her most important advice was that we should engage professional house stagers to make our house more appealing to potential buyers. Although we didn't think it was really necessary (because our house was already so beautiful, right?), we went ahead and hired the stagers. That was so difficult for us! Why couldn't we keep the soft yellow and chartreuse walls in the living room and the mango walls in the dining room? We love color! And what's wrong with the rather cluttered but cozy rooms? Well, we listened to the stagers and the results were fantastic! Those stager ladies know their stuff! We had the Open House on a Sunday and by Tuesday had received 4 offers. We ultimately sold the house to the highest bidder -- for $35,000 more than the asking price. Thanks, Sue, for all your insight and savvy assistance. Another very important member of Sue Adler's team is Dawn Preziosi, her trusted assistant. Dawn kept track of what papers were due when, and knew how to get us from here to there. She was the "go to" person on all administrative matters. Thank you, Dawn -- you are terrific, and such a joy to work with! Tracy Freeman was the person who guided us through the buying process of our new home, calmed our fears, held our hands throughout the process, and made everything seem all right. Tracey, you earned every bit of our substantial trust in you and we can't thank you enough. What more can I say about Sue Adler and her competent team, other than: Ladies, you rock!

Q: "Looking for recommendations for a real estate agent for friends who want to move to the area from NYC. Thanks in advance." Responses posted: "I would strongly recommend that your friend give Sue Adler a call. She sold me my home 2 years ago, and has been with me every step of the way since. When I needed help fighting property tax issues, she pulled research for me. She helped me find a rental when I renovated my home, and then bent over backwards to help me get my deposit back when I was having problems. She introduced me to her other clients with things in common so that I had friends when I moved to town. She immediately takes or returns all my calls regardless of time of day or how busy she is. I've never met a harder working broker. Can't say enough good things." ~Nancy & Jim Wohlbruck, Short Hills "Sue Adler is an amazing woman. She brought a couple relocating to see our house in Millburn when we were selling. We signed the papers on Easter Sunday. She made the process easy and painless. She was thorough, and led us through all of the inspections and the closing arrangements. On top of being a terrific realtor, Sue has become a caring, thoughtful friend. She has continued to stay in touch with us even though our house sold over a year ago." ~Emily & Naim Bulbulia, Short Hills "I completely concur with these comments about Sue Adler. Sue helped us relocate from Houston last year and was a pleasure to work with. She is knowledgeable and tireless. Sue went above and beyond to ensure that our deal went through when things became more complicated than expected near the end. We recently referred her to friends looking to relocate from Brooklyn and they were delighted with Sue and impressed with the introduction she provided to this area. Your friends should give Sue a call." ~Denise Fogel Gibson & Matt Gibson, Short Hills "We worked with Sue Adler (w/Keller Williams) when we moved from NYC to Millburn, and she was absolutely wonderful. She gave us tours of S. Orange, Maplewood, and Millburn and worked with us to refine our search. She was fantastic throughout the whole process and, without her, we probably would not have closed on our house. She's very hands on! She has a lot of energy and truly a pleasure to work with." ~Orli Almog & Ben Levy, Millburn Sue's Millburn/Short Hills Newcomers club clients

We were referred to Sue by our friend and coworker, who was also relocated from Texas and bought his house through Sue. Our service was excellent all the way from finding our dream house to closing. Sue can read your mind in just two showings. She will get you what you are looking for... your dream house. Sue, I will refer your name whenever I find an opportunity. I really appreciate your efforts. We plan to call to have you and your family over for dinner once we settle down. Thanks for everything. 

"We wanted to take the time to thank you for representing us in the purchase of 43 Hawthorne Place in Summit. The service we received from you was extraordinary from beginning to end and we have been very pleased at every step of the transaction. Purchasing a home can be a complicated task and stories abound of shady characters, unprofessional behavior and individuals interested only in getting paid within the real estate industry. We were delighted to find someone as honest and motivated as you in searching for a house and even more delighted to know that you are a true advocate for your customer's best interests every stage of the transaction. We will recommend you to friends and acquaintances without hesitation and are happy to wish you continued success. Summit as well as the other towns you work in are small communities and we're sure that word of our experiences will travel rapidly. Thanks again!"

I just wanted to take the opportunity to thank you and your amazing team for a very rewarding and fruitful experience. We are extremely excited about our new home In South Orange and couldn't have done it without you. Your professionalism and attention to details made everything go smoothly, especially since we were conducting most of our business from California. Please feel free to use us as a referral as we have nothing but high praise to pass along.

"Sue, WE LOVE OUR NEW HOME, its fantastic! Thanks for making it so easy. Sue, you were superb to work with! You are a terrific Real estate agent, one of the very very best & we are happy to refer our friends to you!!"

"We first learned about Sue Adler through Miriam Pester, a longtime resident of Short Hills, & we trusted the reference of a friend. Sue really puts 100% of herself into her job & has continued to stick by us offering help and support through our transition." A year later... Sue, Thank you, Thank you, Thank you so much for all of your help. You totally saved me with this lease. We are thrilled with being able to rent this house while we're building our new house! Michael and I truly appreciate all you've done and the way you stuck by us through the year! I'd love to update my testimonial to include how much help you've been throughout the year. Thanks so much again,

"Sue was a true professional and a pleasure to work with. She was extremely responsive, dedicated and genuinely interested in helping us find our home in Basking Ridge. She tackled a difficult situation with tenacity which led to a timely resolution. I would highly recommend Sue Adler to handle any real estate need." Felice & Terrence Fullem

Dear Sue Danny and I just wanted to thank you for your assistance in purchasing our first home! We really appreciate your honesty, constant communication and guidance. Additionally, your professionalism and command for the Real Estate market is unmatched! We would be happy to refer you to anyone who is on the search for a new home! It has been our pleasure to work with you and also happy to say you are our first friend in the neighborhood!! Thanks again for all of your help! Warm Regards,

"Dear Sue, I wanted to send you a letter telling you how much I appreciate all the help you gave us. When the company transferred us here I knew nothing about the area, so your willingness to show us around and help us get "the lay of the land" was great. Your insights into the communities and the personalities of various neighborhoods was critical to our making a selection that worked for us. As a result, in addition to having bought a wonderful home, I also love the neighborhood. Thank you for taking the time to really listen to our family's needs. I guess the best way of summarizing is to say that you didn't just help us find a house, but by putting forth the effort to really understand our needs, you were able to find us a great community and a place I can truly call home."

"I wanted to take this opportunity to thank you & your team for all your hard work and effort in the sale of our home and purchase of our new home. I remember meeting you once at least seven or eight years prior to our move. I knew right away you would be our agent of choice when the opportunity arose. Our instincts were right on target.

"We were relocating from MA to NJ and used the internet to search for current housing availability. During this search I found AdlerBenjamin.com. The information on this site was invaluable to us, who knew nothing about the area. Sue and Robin were particularly knowledgable about the criteria we were using to determine which town and house to buy. I always felt that the team gave us honest, professional, and helpful opinions. Through our interactions, I found Sue and Robin to be intelligent and on top of current local real estate market activity in Chatham, Millburn, Short Hills & Summit. What really impressed us was that if they didn't know an answer to one of our many questions, they admitted it, researched the question, and promptly gave us the answer. They are keen at anticipating issues and rendering recommendations that were practical and economical. Thank you, Sue and Robin, for helping our move be a pleasant experience."

While buying a house for the first time can be a very stressful experience, Sue Adler and her team made it almost enjoyable. I have since recommended Sue to friends and family who have had the same positive experience. If I am ever back in the market, I will look no farther than Sue Adler & her team.? 

"Dear Sue, Saul and I are finally settling into our amazing new home. I want to thank you and your team for all your help and hard work. I thought buying our first home would be overwhelming and take up a great deal of time. How pleased we were when the experience was just the opposite. Thanks to both of you the process was very easy and hassle free. You helped us learn all I needed to know about purchasing our first home, as well as about maintaining a home, which is something new for both Saul and me. You were always there to answer any question-no matter how big or small. Basically, what I am trying to say is THANK YOU!! I appreciate all your help and hard work. I hope you are both enjoying your summer."

"How can I thank you enough? You are a wonderful real estate "consultant| and anyone who is lucky enough to use you as their agent can be assured of a smooth transaction and a beautiful home for their family."

"Sue lives up to her glowing reputation as a professional and is someone who understands her clients needs. She was always available to us, honest with us, and very easy to confide in regarding our complicated dealings. Whether buying or selling, give Sue the challenge because she won't let you down!" 

"Prior to retaining your services, I worked with several other agents, and saw several hundred homes without a glimmer of success. After only a few outings with us, you were able to understand exactly what I were looking for in a home. In fact, I think you eventually knew more what Donna or myself wanted than I did! You are truly a talented and gifted full service real estate agent; an extremely rare commodity in this industry. My wife and I constantly recommend your services to everyone."

When we began our search to buy our home, we started looking at many counties in NY and NJ and worked with as many realtors, but when I spoke with Zina from the Sue Adler group, her soft but very persuasive manner convinced me to let her direct our home buying process. She was ever patient with our long drawn search and helped us locate homes across many counties in the state. When we finally zeroed in on a home we liked, she help us research the location, kept a cool head and kept the process on track. She continued to nurture the relationship and not only gave us all the help and support required to close on the home but I could reach out to her for any help or information on local amenities that I was seeking. I would very highly recommend using her services to help buy your dream home.